Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has altered its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are posting online claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to review their products and manually change the size if necessary, resulting in member annoyance.
Sizing System Modifications
Earlier, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, based in Glasgow, stated items she posted with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, Vinted reversed a change concerning shipment methods following member complaints.
